Tag: tips

Are you Working on Going Out of Business?



As many of you know, I grew up working in the grocery business. In many ways, the grocery business is a slow changing business. To get started a large investment of capital is needed for equipment and inventory, which is one of the reasons that everything changes so slowly, both for stores and for vendors…. Read more »

You Have a Negative Review on Facebook …Now What?


Negative Review

Let’s face it, no matter how hard you try, no matter what systems you have in place, no matter how well trained your staff is, eventually your business is going to disappoint someone. Even Disney, one of the best companies at customer service has hiccups. Just do a Google search for “Disney customer service stories”…. Read more »

How to Profit from Facebook after the Hullabaloo



In an earlier article, I wrote about the fuss that Facebook has been in recently due to perceived mishandling of data. It got so intense that Mark Zuckerberg ended up testifying in front of Congress for two days. This event has led Facebook to make changes; Click Here if you missed that article. Now that… Read more »