How does your customers’ average day change because they did business with you? In this series of articles, we’ve been talking about what kind of transformation your business gives your customer. Click Here to read the overview. Most businesses stop at talking about what their customers have once they purchase, but there are many more levels you can explore…. Read more »
If you want to finally develop a system that brings you a steady stream of new customers on autopilot, brings your existing customers back to you more often, and has your existing customers sending referrals to you, then this is the most important article you’ve read all year. As you’re aware, there are more and… Read more »
Imagine for a moment that it’s one year from now and you have a Facebook Marketing Machine bringing you a steady flow of prospects and customers on autopilot! Looks good, doesn’t it? I bet it feels good too! You’re not worried about where your next customer is coming from. They just show up in your… Read more »
Let’s face it, no matter how hard you try, no matter what systems you have in place, no matter how well trained your staff is, eventually your business is going to disappoint someone. Even Disney, one of the best companies at customer service has hiccups. Just do a Google search for “Disney customer service stories”…. Read more »
In an earlier article, I wrote about the fuss that Facebook has been in recently due to perceived mishandling of data. It got so intense that Mark Zuckerberg ended up testifying in front of Congress for two days. This event has led Facebook to make changes; Click Here if you missed that article. Now that… Read more »