Category: learning

You Have a Negative Review on Facebook …Now What?


Negative Review

Let’s face it, no matter how hard you try, no matter what systems you have in place, no matter how well trained your staff is, eventually your business is going to disappoint someone. Even Disney, one of the best companies at customer service has hiccups. Just do a Google search for “Disney customer service stories”…. Read more »

What is all the Hullabaloo About?


Blog Post Image 05.01.18

As you may be aware, Facebook has been in the news lately. A Lot. Mark Zuckerberg, the Founder, and CEO even spent two days testifying before Congress. What happened and why is it a big deal? First, it’s a big deal because the news media decided to make it one. Someone realized that a company… Read more »

Why Is Anyone Considering Doing Business With You?


Blog Post 04.10.18 Image

Have you thought about the fact that no one is really interested in your products or services unless they have a desire for them? Let’s face it no one would be “just looking” at anything if they weren’t dissatisfied with what they currently have. The job of your marketing is to attract the people who… Read more »